Personal Shopper Resume Examples

Personal Shoppers provide assistance to customers and perform duties such as recommending products, taking orders through telephone or live chat, solving customer inquiries, tracking shipments, processing financial adjustments, developing a trusting relationship with customers, looking for products online, and asking for feedback and product reviews. Those seeking to work as Personal Shoppers should mention in their resumes qualifications like customer service orientation, the ability to sell, courtesy, research skills, commercial awareness, and self-motivation. No formal education is mandatory for this role, and Personal Shopper resumes show various educational backgrounds such as marketing or retail.

A personal shopper is a professional who helps customers select items at a retail store. They often work in grocery stores, clothing stores and shopping centers or online. Most personal shoppers work part time, with some working a few hours per day and others working a full day or two per week. They often have sales, customer service and communication skills. If you're interested in working in the luxury market, especially in clothing or beauty, it may help to be knowledgeable about the fashion industry and stay informed about the latest trends.

1. The Giant Company

The Giant Company is a retailer with grocery stores, pharmacies and gas stations. Personal shoppers for The Giant Company work in fulfillment centers and arrange online orders for pickup and delivery by gathering, scanning and packing products. The Giant Company hires part-time and full-time personal shoppers who work flexible hours with some evening and weekend shifts.

2. Safeway

Safeway is a supermarket chain where personal shoppers use computer systems to access and fulfill customer orders. They also carry orders to customers' cars for pickup. Safeway prefers personal shoppers to have a high school diploma and a driver's license. They request weekend availability, so you might work shifts on Saturdays and Sundays.

3. Santa

Santa is a Texas-based tech company that offers customers a digital shopping experience, curating products from local, national and global retailers and delivering orders directly to customers. A personal shopper at Santa helps guide users, offering information about products and coordinating inventory. Santa also encourages personal shoppers to research marketplace trends, foster relationships with brands and help with visual merchandising.

4. Shipt

Shipt is an online marketplace where members purchase goods like groceries and household products from local retailers. Personal shoppers travel to partner stores to shop for members' items and deliver their orders to their homes. These professionals set their own schedules and use their personal vehicles and electronic devices, so it's important to have reliable transportation, insurance and an internet-capable cell phone.

5. Instacart

Instacart is a grocery delivery company that employs personal shoppers to fulfill customer orders. As a personal shopper for Instacart, employees can choose between in-store shopping, where they choose products based on the customer's requests and communicate with them if a product is unavailable, and full-service shopping, where they shop and deliver products to the customer. Instacart shoppers control their work schedule and use their own cell phones and vehicles, and Instacart requests full-service shoppers have at least two years of driving experience.

Related: 10 Best-Paying Delivery Jobs

6. H-E-B

H-E-B is a Texas-based grocery chain that employs in-store shoppers to assist guests and collect online orders. Their responsibilities typically include fulfilling orders, locating products on the sales floor, offering recommendations to customers and answering questions. In-store shoppers at H-E-B are also responsible for sanitizing products and maintaining high-traffic areas to comply with safety standards.

7. Giant Eagle

Giant Eagle is a supermarket chain where personal shoppers help guide the customer experience by greeting guests, helping them locate items and properly stocking merchandise. They might also help unload deliveries and ensure the store meets company standards for safety and cleanliness. Some personal shoppers might also assist in preparing curbside orders and delivering them to customers' vehicles.

8. Hy-Vee

Hy-Vee is a grocery chain that hires personal shoppers to select items from customers' online orders and help shoppers find products they're looking for in the store. They might also communicate customer feedback to management, answer customers' questions by phone or email and apply food safety principles when handling groceries. Hy-Vee offers competitive pay, insurance and the opportunity to choose your shifts based on your personal schedule and preferences.

9. Mattel

Mattel is a toy and entertainment company where personal shoppers typically work in the American Girl stores. Personal shoppers lead appointments with guests by helping them find products that suit their needs. They might make recommendations, show guests the items they're looking for or prepare orders for pickup before the guest arrives. Personal shoppers for Mattel might work weekend, evening and holiday shifts, so it's helpful to have a flexible schedule.

10. Neiman Marcus

Neiman Marcus is a retail chain of luxury clothing stores that hires assistant personal shoppers to guide client purchases and provide customer service. They attend to the clients' needs, answer questions about products, bring items to the fitting room and suggest options that meet customer specifications. For complex concerns, they might escalate customers to management. Personal shoppers at Neiman Marcus typically work on a part-time basis, and the role requires weekend and evening availability.

11. Bloomingdale's

Bloomingdale's is a luxury department store that specializes in clothing, shoes, jewelry, home goods and beauty products. Personal shoppers at Bloomingdale's help promote their products, build positive client relationships, encourage shoppers to participate in the store's loyalty program and share sales insights with partners and vendors. They might also help with marketing efforts by leading events and creating social media posts.

Related: How To Write a Luxury Retail Resume (With Template and Examples)

12. Net-a-Porter

Net-a-Porter is a digital fashion retailer that curates luxury clothing and accessories , offering curated products, virtual styling and exclusive events. Personal shoppers at Net-a-Porter manage client relationships by building customized shopping profiles to analyze clients' preferences and personal style. They use these profiles to provide detailed recommendations and drive sales to meet company goals. Net-a-Porter offers employees flexible schedules, insurance options and industry discounts.

13. Tiffany & Co.

Tiffany & Co. is a luxury jewelry brand that hires personal shoppers at their flagship location to help the company meet sales targets and develop an active client base. These professionals schedule appointments with guests, send follow-up communications, seek new clients and provide personalized customer service to existing clients. Personal shoppers for Tiffany & Co. also help the brand meet customers' expectations by gathering feedback and customer data and reporting their insights to management. The average salary for this role is $130,000 per year, which is higher than average.